Questions, answered.

How do I know which facial is right for me?

Every appointment begins with a skin consultation and analysis to assess your skin concerns, goals, and current condition.If you're looking for a relaxing, spa-like experience and this is your first facial with me, I recommend the Relax & Glow Customized Facial (80 min). It's the perfect introduction to professional skincare while providing both relaxation and visible results.If you're interested in more advanced treatments, I recommend booking a consultation first. This allows us to discuss your skin concerns, treatment options, expectations, and create a personalized plan tailored to your skin's needs.

What is the difference between your facial treatments?

Each treatment is designed with a different goal in mind.Foundational Facials focus on relaxation, deep cleansing, skin nourishment, and restoring a healthy natural glow. These treatments are ideal for maintenance, self-care, and overall skin health.Advanced Facials incorporate professional techniques and technologies designed to address specific skin concerns such as aging, acne, pigmentation, congestion, or loss of firmness.Depending on your skin's needs, advanced treatments may include modalities such as: Diamond Microdermabrasion, Ultrasonic Skin Scrubber, Microcurrent, Nanoneedling, Microneedling, Professional exfoliation protocols.During your consultation, we will determine the most appropriate treatment for your skin goals.

What can I expect from a Teen Facial?

Teen Facials are designed to support healthy skin during the hormonal changes of adolescence while helping teens build confidence and healthy skincare habits.Each appointment includes a skin assessment, education, and personalized guidance tailored to the teen's skin concerns and lifestyle. The focus is not only on treating the skin, but also on helping teens understand why changes in their skin occur and how daily habits, nutrition, and skincare routines can affect overall skin health.Parents or guardians are welcome to be present during the appointment.Depending on the teen's skin condition, treatment may include gentle cleansing, exfoliation, extractions when necessary, and recommendations for home care. My approach is always gentle, gradual, and age-appropriate.You're also welcome to bring any skincare products currently being used at home. Together, we'll review the routine, discuss what's working, and simplify anything that may be causing irritation or confusion.If a physician or dermatologist has prescribed medications or acne treatments, feel free to bring them to the appointment. I can help explain how they work and how to properly incorporate them into a supportive home skincare routine.Professional skincare products are also available for purchase if appropriate, and together we'll create a realistic plan to support healthy skin between appointments.

How often should I get a facial?

For general skin maintenance, most clients benefit from a facial every 4–6 weeks. Clients addressing concerns such as acne, pigmentation, or signs of aging may benefit from a personalized treatment plan and more frequent visits.

How should I prepare for my treatment, and what are the contraindications?

Preparation: Please discontinue the use of topical retinoids (Retin-A, retinol), strong acids (AHA/BHA), and exfoliating scrubs at least 3 to 5 days before your appointment. Avoid direct, unprotected sun exposure, and arrive with a clean face if possible.Contraindications: Advanced treatments cannot be performed if you have taken Accutane within the last 6 months, have active skin infections, open wounds, or are pregnant or nursing. If you have any underlying medical conditions, chronic illnesses, or take prescription medications that affect skin healing, please consult your primary care physician for medical clearance before booking..

What is microneedling and what are the benefits?

Microneedling is an advanced skin rejuvenation treatment that creates controlled micro-channels in the skin to stimulate its natural repair processes. The treatment is performed with professional-grade serums selected for your individual skin concerns.Benefits may include: Improved skin texture and tone, Enhanced skin firmness and elasticity, Reduction in the appearance of fine lines and wrinkles, Improvement in acne scars and post-inflammatory pigmentation, Brighter, healthier-looking skin, Increased absorption of active skincare ingredients, Overall skin renewal and rejuvenation.Each treatment is customized based on your skin condition and goals.

What is the difference between microneedling and nanoneedling?

While both treatments help improve the appearance and health of the skin, they work at different depths.Nanoneedling is a non-invasive treatment that gently exfoliates the skin's surface and enhances product absorption. It is ideal for improving hydration, radiance, and overall skin vitality with no downtime.Microneedling works deeper within the skin to stimulate collagen production and support long-term skin renewal. It is often recommended for concerns such as acne scars, fine lines, uneven texture, and loss of firmness.During your consultation, we will determine which treatment is best suited to your skin goals.

Is microneedling painful?

Most clients find microneedling very tolerable.My approach focuses on supporting the skin's natural regenerative and immune response rather than creating unnecessary trauma. Treatment depth is customized individually and gradually adjusted over a series of sessions based on your skin's response and comfort level.For particularly sensitive clients, a topical numbing cream may be available upon request. However, whenever possible, I prefer to work with the skin's natural healing processes to support optimal regeneration and recovery.

How many microneedling sessions will I need?

While many clients notice visible improvements after their first treatment, the best results are typically achieved through a series of treatments.For concerns such as acne scarring, skin aging, pigmentation, texture irregularities, or loss of firmness, I generally recommend a series of 5–6 treatments spaced approximately 4–5 weeks apart.Your treatment plan will always be customized based on your skin condition, goals, and response to treatment.

What products do you use?

I carefully select only professional-grade skincare lines known for their quality, efficacy, and ingredient integrity, with a reputation supported by years of results and client reviews worldwide.The products used during treatments are chosen based on your individual skin condition and may include advanced formulations designed to support hydration, barrier repair, acne management, pigmentation correction, healthy aging, and overall skin health.My focus is always on achieving long-term skin health rather than quick, temporary results.

Do you sell skincare products?

Yes. I offer a curated selection of professional skincare products to help maintain and enhance your treatment results at home.Consistent home care is one of the most important factors in achieving healthy, lasting results. Product recommendations are personalized based on your skin concerns, lifestyle, and goals.You can explore available products in our online shop or ask for personalized recommendations during your appointment.

How do I book an appointment?

Booking is simple and convenient. You can schedule your treatment online at any time by clicking the "Book Now" button on this website, which will take you directly to my calendar on the Fresha booking system. There, you can select your desired treatment and time, or add yourself to the waitlist if your preferred slot is unavailable.If you have any questions before booking, please feel free to text me at +1 (204) 202-9897 or email ab.skincare.ca@gmail.com.

What is your cancellation and no-show policy?

You can cancel or reschedule your appointment for free up to 24 hours ahead.

Late Cancellation: Cancellations made less than 24 hours before the appointment will incur a 25% fee of the service value.
No-Show: If you do not show up to your scheduled appointment without notice, you will be charged 100% of the treatment value.

Do you offer any loyalty programs, discounts, or bonuses for regular clients?

I offer a built-in loyalty program where you automatically earn special perks, including 10% off your treatment to celebrate milestones like completing your 3rd visit.I also run a Client Gratitude & Referral Program where you can earn cumulative rewards for leaving online reviews or referring friends and family.How to claim your reward: When you reach a milestone or earn a bonus, a unique discount code will be automatically sent to your email. Simply enter this code in the promo section when booking your next appointment online to redeem your offer.

Still have questions or can't find the answer you're looking for?

Please feel free to reach out to me directly! You can text me at +1 (204) 202-9897, email ab.skincare.ca@gmail.com, or simply fill out my online contact form. I will get back to you with an answer as soon as possible.

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